One address for everything
Whether you need help with your account, want to report a safety concern, have a billing or privacy question, or wish to reach us about copyright, legal, press, or security matters, please write to us at:
Typical response time: 1 business day. If someone is in immediate danger, contact your local emergency services first.
What you can write to us about
- Account help, feature questions, and bug reports.
- Trust & safety reports (illegal content, harassment, impersonation, credible threats).
- Appeals of warnings, suspensions, or terminations.
- Billing questions about Elite Membership, Followers Membership, Big Heart, or Stripe Connect payouts.
- Creator support: Followers Membership setup, verification, and growth.
- Privacy and data protection requests (access, correction, deletion, portability).
- Copyright / DMCA notices and counter-notices.
- Legal notices, law-enforcement requests, and service of process.
- Press, partnership, and security-disclosure inquiries.