TEWIZ
MCMLXIV

Privacy

Privacy Policy

TEWIZ is a premium social networking platform. This policy explains what information we collect, why we collect it, how we protect it, and the rights you have over it.

Effective July 27, 2026

1. Who we are

TEWIZ (“TEWIZ”, “we”, “us”) operates the TEWIZ platform at tewizz.com and its mobile applications. We act as the data controller for personal information you provide directly to us. For creator monetization (Followers Membership and Big Heart), individual creators act as their own merchants of record for the transactions they receive on TEWIZ.

2. Information we collect

Profile information

Name or display name, username, email address, password (stored hashed), profession, interests, biography, avatar, cover image, location preferences, language, and privacy settings you configure.

Content you create

Photos, videos, voice posts, stories, voice comments, text posts and comments, and any captions or metadata you attach to them.

Messages

Direct messages, voice messages, media shared in conversations, reactions, and delivery/read status. Messages are stored so participants can access them across devices. TEWIZ does not sell message content.

Payment information

Transactions on TEWIZ are processed by Stripe. We receive limited data such as transaction IDs, amounts, currency, subscription status, and last-four card digits. TEWIZ does not store full card numbers or bank account numbers. Creators using Stripe Connect provide additional identity information directly to Stripe.

Device & technical information

IP address, device type, operating system, browser, application version, crash logs, referrer, and language settings.

Analytics

Aggregated usage data such as pages viewed, features used, session duration, and error rates. Analytics data is used to improve reliability and product quality.

Cookies & similar technologies

Authentication cookies, security cookies, and preference cookies. See our Cookie Policy for details.

Security logs

Sign-in events, IP-based access records, and abuse-prevention signals, retained for security investigations and account recovery.

3. Why we collect this information

  • Provide the service — deliver posts, messages, subscriptions, and Circle features.
  • Personalize your feed — surface content and members relevant to you based on your interactions and, if you opt in, approximate location.
  • Process payments — enable Elite Membership, Followers Membership subscriptions, and Big Heart payments through Stripe.
  • Keep TEWIZ safe — detect fraud, spam, abuse, and violations of our Community Guidelines.
  • Comply with law — respond to lawful requests, enforce our Terms, and meet tax and financial-reporting obligations.
  • Communicate with you — send transactional emails (verification, receipts, security alerts) and, only with your consent, marketing updates.

4. How we protect your information

  • Encryption in transit (TLS) for all connections between your device and TEWIZ.
  • Encryption at rest for stored data, managed by our infrastructure provider.
  • Row-Level Security policies on our database so each user can only access the data they are authorized to see.
  • Payment card data is handled exclusively by Stripe (PCI-DSS Level 1 certified). TEWIZ never sees full card numbers.
  • Access to production systems is limited to authorized personnel using multi-factor authentication.
  • Automated abuse detection, rate limiting, and security logging for every sensitive action.

5. Sharing your information

We do not sell your personal information. We share information only in these situations:

  • Service providers — Stripe (payments), Supabase (database & storage), email delivery providers, and analytics providers, each bound by contract to protect your data.
  • Creators you subscribe to or support — they receive information necessary to fulfill the subscription or Big Heart, such as your display name and username.
  • Legal requirements — when compelled by valid legal process, to protect users' safety, or to enforce our Terms.
  • Business transfers — if TEWIZ is involved in a merger, acquisition, or asset sale, subject to this Policy.

6. Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your account and associated content.
  • Restrict or object to certain processing.
  • Port your data to another service.
  • Withdraw consent to marketing communications at any time.
  • Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at support@tewizz.com. We verify identity before acting on any request.

7. Deleting your data

Account deletion

You can permanently delete your TEWIZ account at any time from Settings → Account → Delete Account. Deletion is irreversible and removes your profile, posts, and messages you sent. Aggregated analytics that no longer identify you may be retained. Content that other users saved or downloaded before deletion is outside our control.

Data retention

We keep personal information only as long as needed to provide the service or comply with law. Baseline retention:

  • Active account data — kept while your account exists.
  • Deleted account data — permanently deleted within 30 days, except records we must retain for tax, fraud-prevention, or legal reasons.
  • Financial transaction records — retained for 7 years to satisfy tax and accounting law.
  • Security logs — retained up to 12 months.
  • Backups — rotated out within 35 days.

8. Children

TEWIZ is not intended for children under 16 and adults-only areas require members to be 18+ and to confirm their age. We do not knowingly collect personal information from anyone under 16. If we learn that a minor has created an account, we will remove it. Parents or guardians who believe their child has used TEWIZ may contact support@tewizz.com.

9. International users

TEWIZ is available globally. When you use TEWIZ, your information may be stored and processed in the country where our infrastructure providers operate, including the United States and the European Union. We use appropriate safeguards — including Standard Contractual Clauses where required — for cross-border transfers. EU/UK residents may exercise the additional rights granted by the GDPR/UK GDPR. California residents may exercise rights granted by the CCPA/CPRA, including the right to know, delete, correct, and opt out of the sale or sharing of personal information (TEWIZ does not sell personal information).

10. Changes to this policy

We may update this policy from time to time. Material changes will be announced in-app and by email at least 15 days before they take effect. Continued use of TEWIZ after the effective date constitutes acceptance.

11. Contact

All inquiries: support@tewizz.com