1. AI moderation
- Uploads (photos, videos, voice, text) are screened by machine-learning classifiers for nudity, violence, hate, self-harm, spam, and known abusive material.
- High-confidence violations of hard rules (e.g. CSAM, gore) are blocked at upload.
- Borderline items are queued for human review before they can appear in public surfaces.
- AI decisions never trigger permanent bans by themselves; permanent action requires human confirmation.
2. Human moderation
- Trained TEWIZ moderators review reports, escalations, and appeals against our Community Guidelines and Content & Monetization Policy.
- Moderators handling adult categories are 18+, trained in trauma-informed review, and receive rotating rest to reduce exposure risk.
- Every enforcement action is logged in an internal audit trail with actor, subject, reason, and evidence, for accountability and appeals.
3. Reporting
- You can report any post, comment, message, story, or profile using the Report button.
- Select the category (spam, harassment, illegal, adult violation, copyright, other) and add optional context.
- Reports are confidential — the reported member is not told who reported them.
- Malicious or coordinated false-reporting is itself a violation and may result in action against the reporter's account.
4. Enforcement ladder
Warnings
First-time or low-severity violations may result in a warning explaining what happened and what to change.
Feature restrictions
Repeated or mid-severity violations may temporarily restrict features (posting, commenting, messaging) while the account remains accessible.
Temporary suspension
Accounts that pass the confirmed-violation threshold set by TEWIZ Trust & Safety are suspended for 15 days. During suspension the account cannot post, comment, message, or receive payouts. Existing content remains hidden from public surfaces.
Permanent ban
Egregious violations (CSAM, credible threats, coordinated fraud) or continued violations after suspension result in permanent termination and forfeit of any pending balance. Related and duplicate accounts may be banned.
5. Appeals
- Every enforcement action can be appealed by emailing support@tewizz.com within 30 days.
- Appeals are reviewed by a moderator not involved in the original decision.
- If we made a mistake, we reverse the action and remove the associated strike.
- Decisions on appeal are final for platform purposes.
6. 18+ content moderation
- Age of every performer is verified by the creator, who must retain records and produce them within 7 days of a lawful request.
- Every adult upload is screened for prohibited content (minors, non-consensual, extreme violence, trafficking).
- Public surfaces (feed, Explore, Search, Trending, shared previews) never contain adult content; leakage is treated as a Priority 0 incident.
- Subscribers must complete the one-time 18+ age confirmation before accessing any Adult Followers Membership.
7. Spam & scam detection
- Automated systems detect coordinated posting, mass follow/unfollow, message flooding, and known phishing patterns.
- New or unverified accounts have graduated posting limits until reputation is established.
- Payment flows are monitored for common scam signatures (off-platform payment requests, hidden redirects, impersonation of TEWIZ staff).
- TEWIZ never asks for your password, seed phrase, or private keys in-app or by email.
8. Emergency contact
Imminent harm or child-safety concerns: support@tewizz.com. If someone is in immediate danger, contact your local emergency services first.